Terms of Service
These terms govern the use of the Saia service. Updated 12 August 2026.
Service
Saia is an omnichannel AI customer-service product (calls, email, WhatsApp, Instagram, and Facebook Messenger) provided by Humat Oy.
Customer responsibilities
The customer is responsible for its own content and data, and for ensuring that its use of Meta accounts and other third-party services complies with those services’ own terms.
Pricing
Service pricing is per the applicable customer agreement in force.
Limitation of liability
The service is provided “as is”. Humat Oy is not liable for indirect or consequential damages to the extent permitted by law.
Governing law
These terms are governed by Finnish law. Any disputes shall be resolved in the district court of Humat Oy’s domicile.